Telenor Pakistan has become the 100th customer for Nokia Siemens' NetAct Traffica real time customer traffic monitoring and analysis software. Telenor Pakistan has acquired the GPRS module of the solution for enhancing the data service experience for its customers.
The Nokia Siemens Networks service assurance software will provide diagnostic services like information on service usage by data subscribers, time and area of service usage, problem identification and troubleshooting.
“NetAct Traffica is integral for managing customer experience, an area increasingly important for service providers. The service usage analysis can help Telenor Pakistan to understand user trends and therefore maximize revenue,” said Thomas Hasselman, Head of Service Management Sales, Nokia Siemens Networks.
Telenor Pakistan is the country's 3rd largest mobile operator, and figures from the Mobile World database show that the company ended September with a shade under 18.5 million customers and a market share of 20.5%.
Source:cellular-news
