Nokia Siemens Networks has been awarded a pan-India contract from Indian mobile operator Bharti Airtel for deployment of a single interactive voice response platform across all 23 circles. The three-year, turnkey and multi-million euro contract includes designing, planning, systems integration and optimisation services. The
IVR platform will enable Airtel to deliver voice SMS, televoting, call management services, caller ringback tones and a voice portal. Nokia Siemens Networks will deploy and integrate the platforms to provide a multi-technology, multi-vendor integrated service that includes systems integration services. The platforms are
HP OCMP (open call management platform), video gateway, televoting application and automatic speech recognition and text-to-speech engine. The service will be ready for commercial operation by April 2008 and is expected to scale up to 1 billion minutes of usage per month in three years for Bharti Airtel.
Source:Telecompaper
